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Measuring customer satisfaction online through surveys and feedback is priority for us. Exceeding customer expectations requires us to be the best at all times to both maintain and increase customer loyalty.

We expect to earn your trust through customer service which is the foundation of our business. It is easy enough to say that we are famous for customer service but we have the feedback from our customers to prove it.

Customer satisfaction is comprised of competitive prices, quality products and excellent customer service. We strive to be the best in all three categories with the best prices available for the most innovative and high quality products delivered with excellent customer service.

Everyone says that they deliver excellent customer service but we are famous for customer service because our customers tell us so. We strive to get feedback on every sale to constantly monitor how we are doing and see where we can make improvements.

That is the only way we can stay at the top in customer satisfaction. We have customer service reps that are available to handle any questions or problems immediately, unlike most of our competitors who do this business part-time.

When you are looking for the best products at the most competitive prices with excellent customer service, look no further than our store. We offer the best and widest variety of quality products at below our competitor's prices with the kind of customer service that has made us famous.

Date   Rating  Comments

03/14/14       5            Item was received on 03/14/14. Awesome looking product, charging it now. It could have came to me charged but that's okay.
03/15/14       5            Great delivery time
03/16/14       5            I messed up the cane and the seller replaced it without question and paid the shipping. Good company.
03/18/14       3            Ordered 3 one of the less in one didn't work. They did replace the defective stun gun quickly.
03/19/14       5            I love the product and it does its job, thanks.
03/19/14       5            Had an issue with the item and once complete contacted they got back to me the same day and still working with me to replace the item,                                     but other than that will be for sure ordering more items from them again in the future.
03/21/14       5           This is just what I wanted. I work in the downtown area and have to walk in some alleys that are not lighted so this works great.
03/22/14       5           Great product....great shipping   
03/24/14       5           Item arrived in 2 days... Works great
03/26/14       5           The item came fast. here before date listed that was great, i think the stun baton is working like they said it would. and i would buy
                                  another one from them if i needed to. i am referring this to a friend of my husbands who asked about it 
03/29/14       5           Great product. Will definitely use this service again.
04/01/14       5           Arrived sooner than expected, love it so far, seems very durable...
04/03/14       5          Very pleased with this seller very fast shipping and I will shop here again 5 stars
04/04/14       5           Satisfied with seller. Second time ordering from them. Good prices & fast delivery
04/06/14       5          Amazing, delivered overnight. It is as advertised. I am pleased with my purchase and would recommend to anyone.
04/09/14       5          Arrived quickly and the product is just as described in the add.
04/11/14       5          Simple, it was just as they described, shipping was rite on the money , and the product is of high quality. I would recommend this product
04/14/14       5          Item was just as described. When I ordered it and the tracking web site it had been delivered, I had not yet received it. I contacted seller
                                 and they took care of it immediately. Definitely an A+++!!  
04/16/14       5          Outstanding service! First shipment was mishandled by UPS but the seller was very responsive and made sure I got the item I ordered
                                 quickly (replacement). I have nothing but praise for this seller and for their products. (Not so much for UPS Ground which seems to have
                                 difficulties on a regular basis - my experience with them)
04/18/14       5          This is the 1st time ever that I have ordered something & it arrived in under 48 hours. AMAZING!!!  The product itself is exactly as
                                 described & packaged well to protect it. I was impressed that the delivery box held no indication of what it
                                 was or what type of product it was. My neighborhood just had a murder this week which prompted me to get SOMETHING for protection.
                                 I feel safer already!
04/20/14       5          Supplier did a good job for my Satisfaction and l appreciate it.


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